Q What payment options do I have on your website?
A We offer the following payment options: Debit & Credit Cards, Paypal, Paytm and Bank Payments.
Q Why has my payment failed?
- There can be several reasons for a payment failure. Read this information very carefully as this is very important to make a successful payment:
- Due to RBI policy, to use your Indian credit or debit card online you’ll need to register for a 3D secure code service.
- In some occasions your Credit Card issuer may have set your credit limits too low by default. You should contact your bank to inform about your credit limit in case of a declined payment after you have verified that your Credit Card is registered for 3D security. Also check your funds in case of a Debit Card.
You should allow 3rd party cookies and 3rd party redirection for your browsers as this is a mandatory requirement for these transactions to be processed.
- Technical failures are unfortunately inherent to Credit and Debit Card usage. We recommend that you attempt to make a payment several times, use a different card if possible, or try one of our alternative payment options.
Q Do you ship all over USA?
- Yes, we ship all over USA. If there is a road available, we can get your package there.
Q How long will our products take to arrive?
All products are shipped within fifteen working days after we receive your payment. The delivery time depends on the courier your shipment is being sent with. All orders will be received within 5 business days.*
* Please understand this is an estimate. The exact delivery time is beyond our control and is dependent on the courier company
Q Do you ship discreetly? does the outer packaging reveal any of its content?
- We ship very discreetly. We take your privacy very seriously. All your purchased products shall arrive in discreet packages without any sign of adult related content.
Q Can I track my products once they are shipped?
- Yes, of course you can track your parcel during its route to your delivery address. We want you to be well informed and feel comfortable after placing the order. Tracking Codes are given right after we handed the package over to the courier.
Q Will the outer packaging reveal any information about its content?
NO, all your purchased products shall arrive in discreet packages without any sign of adult related content.
Q What do you do with my email address?
Your e-mail address is safe with us. We will never give a way or sell your e-mail address to any other company or individual. Your email address will be used only for processing your orders and informing you of our latest updates and news when you so desire. Also, we take the necessary safety measures to keep our e-mail database safe from individuals and companies trying to obtain illegal access to it.
Q Can i return items or get a refund in case of a problem with my order?
- YES, we have a fair return & refund policy. Our goal is to keep our customers satisfied and happy. Click here for more information about our return & refund policy.